Shipping Information

Hardware products that are in stock and ordered through Wave Distribution by 2:00 PM US East Coast Time will typically be shipped the next business day (weekends and holidays excluded). Delivery time will depend on the selected delivery option.

  • When will my download/digital product be delivered?

    You will typically receive access to your download or digital product immediately after entering your payment info and completing your order. For fastest access, simply click the Download Products button on your order confirmation page, but you can also wait for your confirmation email, or simply log into your account at a later time. If you have problems accessing your product, please contact customer service at orders@wavedistro.com. We'll be able to best serve you if you provide your order number.

  • When will my physical product be delivered?

    You may check your order status by e-mailing support@wavedistribution. com or calling +1 (973) 728-2425 10:00 AM - 6:00 PM EST, Monday - Friday.